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Matrix Talent Pooling System
Dates
1st December 2026 - 23rd March 2027
£13.92 per hour
Location
County Hall, Atlantic Wharf, Cardiff, CF104UW
Skills
Time Management,
Adaptability,
Communication,
Organizational,
Admin,
Proficiency in Microsoft Office

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Housing Officer G4

Cardiff Council

Inclusion Service Support Officer

Who You Are

You are a highly organized and proactive individual with a keen understanding of inclusion services and functions. You possess strong communication skills and are committed to supporting equality of opportunity. Your ability to adapt to new challenges and work independently, as well as part of a team, is crucial for success in this role.

What the Job Involves

As an Inclusion Service Support Officer, your primary responsibility is to support the Inclusion Service in delivering Additional Learning Needs (ALN) related functions and activities. You will manage and prepare case information, statutory correspondence, and filing. You will support Inclusion Leaders and various team and stakeholder meetings, and contribute to project groups. Regular participation in inclusion service team meetings and management of ALN correspondence is expected, along with organizing agendas and coordinating meetings.

  • Manage statutory ALN correspondence
  • Check and collate evidence for ALN panels
  • Manage electronic and hard copy data systems
  • Support project meetings and consultations
  • Organize and coordinate ALN panel agendas and attendance

Skills

  • Strong written English and numeracy skills
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Good time management and ability to meet deadlines
  • Prioritization of workload in a dynamic environment
  • Effective team player and independent worker
  • Excellent verbal and written communication skills
  • Maintaining confidentiality and professional office attire
  • Positive attitude and adaptability to change
  • Commitment to equality and diversity
  • Experience in administrative roles