Temporary Accommodation Move-On Officer (Grade H)
London Borough of Tower Hamlets
Who You Are
You are a dedicated professional with a strong understanding of housing regulations and the ability to assess and support the accommodation needs of homeless applicants residing in temporary arrangements. You are an effective communicator who can work collaboratively with internal and external partners to ensure suitable and affordable housing solutions.
What the Job Involves
Your role involves assessing the move-on accommodation needs of households in temporary accommodation, ensuring comprehensive financial and situational assessments are done. You will support households in accessing agreed housing solutions, assist with bidding strategies, and manage housing procedures. You will also negotiate with landlords to ensure housing affordability and work collaboratively with procurement teams to minimize financial loss. Additionally, you will efficiently manage enquiries and cases, maintaining high standards of customer service.
Skills
- Understanding of housing regulations and policies
- Strong negotiation skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively with diverse teams
- Strong organizational and time management skills
- Attention to detail with financial assessments
- Commitment to customer service excellence