Frontline Support Officer PO1
Haringey Council
Who You Are
You are passionate about community and safeguarding with a commitment to timely and effective social care response. You possess strong assessment skills and have sound knowledge of safeguarding practices. You're ready to thrive in a fast-paced environment, adept at managing competing priorities and committed to supporting a diverse and vibrant community.
What the Job Involves
This role supports the Front Door function within the Central Locality Team, ensuring timely responses to referrals, safeguarding concerns, and social care needs. Responsibilities include participating in a weekly duty rota, conducting Care Act assessments, screening and reviewing safeguarding concerns, conducting welfare visits, and managing urgent enquiries and referrals. You will also provide coverage for team members as needed and support service delivery across the team.
Working arrangements include mandatory office attendance during duty weeks and a hybrid model outside of those weeks, requiring you to be in the office at least two days per week.
Skills
- Strong assessment abilities
- Sound safeguarding knowledge
- Effective time management
- Capability to manage competing priorities
- Flexibility and adaptability