Lettings Officer - (SC6)
Lewisham Council
Who You Are
You are dedicated and detail-oriented with a focus on providing a high-quality lettings service. You anticipate property voids, handle enquiries and complaints efficiently, and work collaboratively with diverse teams to minimize property turnaround times and rent losses. You commit to continuous learning and adhere fully to the policies and procedures set by Lewisham Council.
What the Job Involves
Your primary responsibility is ensuring effective lettings of properties managed by Lewisham Council. You will terminate tenancies, place property adverts, coordinate property viewings, prepare sign up packs, and maintain accurate records within specific timelines. Collaborating with internal and external partners, you will ensure properties are let promptly and comply with statutory requirements. Maintaining excellent customer service and participating in performance management and development are essential aspects of your role.
Skills
- Strong organizational and record-keeping skills
- Ability to work collaboratively with team and stakeholders
- Excellent customer service and communication skills
- Proficiency in maintaining detailed and accurate records
- Knowledge of housing management systems
- Adherence to policies and procedures
- Ability to manage time efficiently and prioritize tasks
- Commitment to continuous personal development