Dates
30th November 2026 - 29th November 2027
£17.96 per hour
Location
Priory House, Monks Walk, Chicksands, Shefford, SG17 5TQ
Skills
Customer Service,
Communication skills,
Legislative knowledge,
Caseload management,
Financial awareness,
Property & Housing
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Technical Support Officer
Central Bedfordshire Council
Role/s Date Prepared April 2020
The Role
A basic knowledge of Housing Grants Legislation and the benefits/welfare system is desirable. You will be first point of contact for our customers relevant to the services provided. To progress a range of customer service tasks, some of which a particularly sensitive You will have experience of manging a busy workload You will manage a caseload of grants, being the first point of contact for customers, ensuring that are kept up to date with progress You will liaise between Technical Officers and Contractors You will prepare financial documents and have a good financial awareness