Administration Officer LBS-006
Southwark Council
Job Description: Administration Officer
Who You Are
You are a diligent, detail-oriented individual with strong multi-tasking abilities. You have excellent customer care skills and are comfortable liaising with multiple stakeholders including staff, contractors, and customers. As part of the Southwark Repairs team, you'll tackle tasks like handling correspondence, managing payments, and updating technical databases.
What the Job Involves
As an Administration Officer, you will be providing essential administrative support to your team. Your duties will involve creating and distributing reports, overseeing financial procedures, maintaining performance monitoring systems, undertaking basic research and data analysis. You will also process and track reports of disrepair and other routine repairs, and handle customer service issues.
Skills
- Excellent communication
- Attention to detail
- Critical thinking
- Knowledge of financial procedures
- Data analysis
- Customer service
- Ability to use relevant IT packages