Business Support Officer LBS-006 (Housing)
Southwark Council
Role
Who You Are
The ideal candidate is a dedicated professional with excellent administrative skills and a keen eye for detail. You should possess strong communication and organizational abilities, enabling you to manage multiple tasks efficiently and support various business needs. A commitment to providing high-quality customer service and maintaining confidentiality is essential.
What the Job Involves
As a Business Support Officer, you will provide comprehensive administrative, financial, and human resources support to ensure the smooth operation of the Housing Complaints & Quality Assurance Unit. Your responsibilities will include managing complaints and correspondence, maintaining accurate records and systems, supporting financial administration, and producing management reports. You will also assist senior managers, ensure compliance with council policies, and contribute to service improvements.
Skills
- Strong administrative skills
- Excellent organizational abilities
- Proficient in Microsoft Office and relevant systems
- Ability to handle confidential information
- Strong communication skills
- Experience with financial administration
- Attention to detail
- Customer service orientation