Prevention and Relief Officer LBS-010
Southwark Council
2nd November 2026 - 25th January 2027
£24.43 per hour
160 Tooley Street, London, SE1 2QH
Customer Service
Case Management
Legislation knowledge
Decision-making
Housing
Housing Solutions
Role
Who You Are
You are an experienced housing professional with a thorough understanding of housing and homelessness legislation. You have a track record of managing homelessness cases within a local authority or similar environment and possess strong case management skills.
What the Job Involves
The role involves managing a caseload of homelessness applications, completing assessments, and developing Personalised Housing Plans. You will provide tailored housing advice, ensure compliance with legislation, and work collaboratively with partners to secure sustainable housing solutions. The job demands timely interventions, thorough assessments of housing needs, and maintaining accurate records.
Skills
- Experience in Housing Solutions/Homelessness Service
- Knowledge of Housing Acts and Homelessness Reduction Act
- Excellent case management and decision-making
- Strong customer service skills
- Proficient in housing case management systems