Contact Support Worker (NJE GR 4)
Nottinghamshire County Council
Role
Who You Are
You are an organized and communicative individual with a commitment to providing excellent customer care and a safe environment for families. With at least one year's experience working with children or young people, you possess a thorough understanding of safeguarding and child protection, as well as development and attachment theories. You hold a QCF level 3 qualification in Social Care or Child Care, and your personality is warm, caring, and non-judgmental.
What the job involves
As a member of the Contact Support Service, you will facilitate contact sessions between children, aged 0-17, and their families. You will arrange, supervise, and record these sessions, ensuring confidentiality and adherence to safeguarding guidelines. This role requires travel across the county, accurate record-keeping, and participation in court as needed. You will also organize logistics, communicate with various stakeholders, and contribute to team meetings to improve personal skills and service quality.
Skills
- Organizational skills
- Effective communication
- Ability to prioritize tasks
- Teamwork and collaboration
- Understanding of child development
- Safeguarding knowledge
- Confidentiality adherence
- Customer care focus