Administrative Level 4 (LBR4)
Redbridge Council
Role
Who You Are
The Operational Assistant - Reception for the Youth Justice & Targeted Prevention Service (YJTPS) should have at least one year of experience in an administrative role. The ideal candidate is competent in administration and IT, with strong knowledge of Microsoft Word, Excel, and other office applications. The role requires someone who understands general administrative practices, can work independently, and manages competing priorities and deadlines efficiently. Strong communication skills and the ability to handle confidential information appropriately are essential.
What the job involves
The role involves providing front-line reception and administrative support for the YJTPS in Redbridge, acting as the first point of contact for visitors, service users, and partner agencies. Responsibilities include ensuring smooth day-to-day reception operations, supporting court administration processes, coordinating meetings and referrals, maintaining databases and records, and delivering operational support across the service. The post holder is also involved in safeguarding, data management, general office administration, and collaborating with internal and external partners to ensure efficient operations.
Skills
- Administrative and IT competence
- Experience with Microsoft Word, Excel
- Knowledge of spreadsheets, databases, emails
- Independent work ethic
- Time management and deadline handling
- Strong communication skills
- Confidential information handling
- Commitment to equality and safeguarding
- Enhanced DBS certification