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Matrix Talent Pooling System

Tenancy Set-Up and Resettlement Officer (Grade I)

London Borough of Tower Hamlets

17th October 2026 - 19th October 2027
£25.95 per hour
160 Whitechapel Road, London, E1 1BJ
Professional Judgement
Property & Housing
Effective negotiation
Strong housing knowledge
Cross-organisational collaboration
Delivery-focused approach

Role

Who You Are

We are looking for experienced practitioners and managers who can make an immediate impact. You will bring sound professional judgement, strong housing knowledge, and the confidence to take ownership, negotiate effectively, and work across organisational boundaries to get results.

What the job involves

The role involves supporting households moving from temporary accommodation to secure homes, as part of a new, dedicated team in Tower Hamlets. You will work to improve outcomes for homeless households and reduce reliance on temporary housing by identifying and overcoming barriers to move-on opportunities within the private rented sector. The position is part of a high-profile, time-limited programme focused on assessment, identification of the right housing solution, and support through to successful resettlement.

Skills

  • Professional judgement
  • Strong housing knowledge
  • Effective negotiation
  • Cross-organisational collaboration
  • Delivery-focused approach
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