Business Support Officer (Grade 4)
Liverpool City Council
Role
Who You Are
A dedicated professional with strong business support experience within Children's Services, capable of maintaining accurate case records and working effectively under pressure. You possess exceptional communication and organizational skills and are equipped to engage effectively with partners and families.
What the job involves
This role provides support to practitioners conducting Early Help Assessments and ensures accurate data recording for reporting. You will respond to support requests from partner agencies, promote best practices in team meetings, and support practitioners in family engagement. Additionally, you will liaise with families to update information and guide them to expert advice when necessary, while maintaining meticulous records of assessments and reviews.
Skills
- Strong business support experience
- Exceptional communication skills
- Strong organizational skills
- Ability to work under pressure
- Experience in maintaining case records