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Matrix Talent Pooling System

Service Support Officer (Reception) LBS-005

Southwark Council

19th October 2026 - 11th January 2027
£16.80 per hour
Children's Specialist Services, 7 Talfourd Place, Peckham, Southwark, SE155NW
Empathy
Teamwork
Confidentiality
Administrative
Customer Services
Reception

Role

Who You Are

This role is ideal for someone local to the Peckham and Camberwell area, able to start promptly at 9am. You should be personable, capable of handling sensitive situations with empathy, and committed to providing high-quality customer care.

What the Job Involves

You will act as the initial point of contact for visitors, ensuring a professional welcome. Responsibilities include conducting staff inductions, managing incoming communications, maintaining administrative systems, and preparing for meetings. The role requires adherence to confidentiality and a commitment to promoting equality, diversity, and health and safety. Flexibility to support additional duties within Children's Services is also expected.

Skills

  • Reception and customer care
  • Administrative proficiency
  • Empathy and patience
  • Confidentiality and data protection
  • Teamwork and continuous improvement
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