Temporary Accommodation Move On Officer (SO2)
London Borough of Lambeth
Role
Who You Are
You are a proactive individual with a strong understanding of the housing sector, particularly in temporary accommodation services. You possess excellent communication and organizational skills, and you are adept at managing caseloads and working collaboratively with various teams and external agencies.
What the job involves
This role involves managing a caseload of households ready to transition from temporary to settled accommodation. You will work closely with Lettings Negotiators to match households to appropriate properties, ensuring efficient use of resources and minimal unused properties. The role requires you to identify and address households' rehousing and resettlement needs, support them through the process, and collaborate with other departments and external bodies to facilitate a smooth transition. You will also conduct home visits, issue discharge notifications, and provide advice and support to help households integrate into their new communities.
Skills
- Caseload management
- Knowledge of housing regulations
- Communication and negotiation
- Organizational skills
- Collaborative working