Service Manager
London Borough of Waltham Forest
26th October 2026 - 18th January 2027
£56 per hour
Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF
Strategic Leadership
Service Improvement
Operational management
Knowledge of SEND Legislation
Education
Collaboration and partnership building
Role
Who You Are
You are a strategic and operational leader with expertise in the SEND Service, committed to ensuring statutory duties are fulfilled under relevant legislation. You excel in service improvement and performance, focusing on positive outcomes for children and young people with SEND.
What the job involves
The role involves leading the delivery of EHC Needs Assessments, EHCPs, annual reviews, mediation, and tribunal processes. You will drive service improvement and performance while ensuring high-quality, person-centred services for children, young people, and families. Collaboration with education, health, and social care partners is crucial to deliver effective support and outcomes.
Skills
- Strategic leadership
- Knowledge of SEND legislation
- Service improvement
- Collaborative working
- Outcome-focused