Lettings Officer - (SC6)
Lewisham Council
Role
Who You Are
You are an organized and efficient professional, committed to providing high-quality lettings services. You work well with internal and external partners and are dedicated to maintaining excellent customer service and adhering to all statutory and organizational policies.
What the Job Involves
Your main purpose is to ensure properties managed by Lewisham Council are advertised and let within target times. You will handle tenancy terminations, place property adverts, coordinate property matching and viewings, and manage sign-ups. Data input, maintaining records, and updating systems are crucial to minimize rent loss and void time. You will collaborate with the Housing and Communities team and the Voids Repair Team, respond to inquiries and complaints, ensure compliance with policies, and take responsibility for personal learning and development.
Skills
- Organizational skills
- Attention to detail
- Excellent customer service
- Communication skills
- Collaboration
- Adaptability
- Data management