TA Move-On Officer (Grade H)
London Borough of Tower Hamlets
Role
Who You Are
You are a proactive and detail-oriented individual with experience in managing temporary accommodation and supporting households in need. You excel in communication and negotiation, able to work closely with both landlords and internal teams to secure suitable housing options for clients.
What the job involves
The role involves assessing the accommodation needs of homeless applicants in temporary settings. You will ensure financial and social assessments are complete, support move-on options like bidding strategies, statutory decision letters, and facilitate housing transitions. You'll liaise with landlords to negotiate rent reductions and collaborate with teams to minimize financial loss by timely usage of properties. Maintaining systems efficiently and achieving target outcomes with high customer service standards is essential.
Skills
- Strong negotiation
- Excellent communication
- Organizational skills
- Financial assessment capability
- Knowledge of housing policies
- Customer service excellence