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Payroll Onboarding Coordinator

Team Matrix

£25,000
Milton Keynes, MK5 8HJ
Payroll Administrator,
Temporary

Role

ABOUT US

Our passion and purpose at Matrix is to ‘Connect people to work’. The more people we 
connect to work, the better it is for society and our business.

Our technology, and over 400 awesome people, make that possible by bringing together 
organisations that need solutions to meet their recruitment needs.

We provide products and services that allow our customers to recruit temporary, 
contingent or permanent staff, procure consultants and statement of works, and manage 
the screening and compliance of all workers.

Matrix Payroll

Matrix Payroll (registered as Client Directs Limited) is an established payroll company which 
has experienced consistent growth over a number of years. It is part of the Matrix Group and is 
specifically placed to support Matrix clients’ end-to-end temporary recruitment needs, by 
facilitating the on-boarding and payroll provision for direct/referred temporary workers. 

As a result of this recent expansion, Matrix are seeking to recruit an additional Payroll 
Onboarding Coordinator to work within the Matrix Payroll team. This person will join the small 
team to help with the increased workload and be able to offer support to the Senior Payroll 
Coordinator as they lead the team through the next phase of expansion.


THE ROLE

You will be required to manage the busy day to day communications received by Matrix Payroll
from both clients and workers on our payroll.

You will manage emails and telephone calls and deal with queries relating to pay, holidays, 
statutory entitlements and contractual matters.

You will ensure all workers are legally compliant by checking (amongst other things) references, 
eligibility to work, criminal convictions declarations, DBS checks and Right to Work checks.

Other significant duties will include; creating candidates and placements on our in-house 
Matrix system, ensuring all candidates are set up in a timely manner to guarantee they are paid 
the correct rates on time.

You will report to the Senior Payroll Coordinator on a day-to-day basis, with your role ultimately 
sitting within the Finance department which is led by the Head of Finance. In addition, you will 
need to work with other colleagues to ensure all communications are dealt with in an efficient 
and timely manner.


ABOUT YOU

• Experience supporting a busy office environment in an administration capacity
• Experience using the Microsoft Office Package - particularly Excel 
• An understanding of the importance of confidentiality and sensitivity of information
• Good mathematical skills and a confidence in dealing with numbers; experience with 
payroll would be beneficial
• Excellent communication skills – particularly patience in dealing with callers who may 
need reassurance
• Able to work in a structured / organised manner 
• A flexible and 'can do' approach
• A proactive approach to work
• The ability to work using own initiative
• Excellent attention to detail


PERK AND BENEFITS

• 25 days annual leave (plus Bank Holidays)
• Health cash plan and retail discounts
• Salary sacrifice electric car scheme (Octopus)
• Cycle 2 Work Scheme
• Discount Gym Membership
• Free onsite parking
• Air-conditioned, well-positioned office 
• space in Milton Keynes
• Break out room with pool table
• A strong sense of belonging and a great culture in a work-focused environment
Opportunities to progress