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Matrix Talent Pooling System

Home Ownership Officer S02

London Borough of Waltham Forest

1st September 2026 - 24th November 2026
£17.81 per hour
Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF
Financial Acumen
Communication skills
Leasehold management
Landlord and Tenant legislation
Property & Housing
Section 20 consultation

Role

Who You Are

An experienced professional with a background in leasehold management and Section 20 consultation.

What the job involves

Your primary responsibility will be to calculate, notify, and bill estimated and actual service charges, shared ownership rent, and ground rent in line with lease terms and legislation. You will undertake Section 20 consultations under the Landlord and Tenants Act 1985, providing information and support on service charges, major works, and associated legislation to leaseholders, shared owners, and housing staff. Additionally, you will assist in maximizing the recovery of homeowner rents and other related income.

Skills

  • Leasehold management experience
  • Section 20 consultation experience
  • Knowledge of Landlord and Tenant legislation
  • Communication and support skills
  • Financial acumen
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