Revenues Officer LBS-009

Who You Are

You are an experienced Revenues Processing Officer with a strong background in Council Tax services, ideally within a UK local authority. You have a proven ability to manage high-volume caseloads independently and possess excellent written communication skills. Your attention to detail and accuracy are exceptional, and you are adept at interpreting legislation and council policies.

What the Job Involves

The role involves processing Council Tax accounts, assessing liability, managing discounts and exemptions, and maintaining accurate records in compliance with legislation and council standards. You will handle correspondence, resolve account queries, support recovery and collection activities, and contribute to service improvement initiatives. Achieving productivity targets and ensuring quality standards are met are key aspects of the position.

Skills

• Recent experience in Local Authority Council Tax service
• Proficiency with NEC Revenues (Northgate)
• Knowledge of Council Tax legislation
• Ability to manage high-volume caseloads
• Excellent written communication
• Strong attention to detail
• Analytical and decision-making skills
• Competent with Microsoft Office