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Matrix Talent Pooling System

Planner LBS-007

Southwark Council

31st August 2026 - 15th February 2027
£20 per hour
Council Offices, Frensham Street, Southwark, SE156TH
Performance monitoring
Admin
Customer communication
Scheduling and coordination
IT system management
Data reporting and analysis

Role

Who You Are

An organized individual with strong communication skills, capable of managing work orders and liaising with internal and external teams to ensure high standards of service delivery.

What the job involves

This role involves scheduling appointments, managing customer satisfaction surveys, and ensuring operative performance is monitored and reported. The position requires proactive management of orders using IT systems, effective communication with customers, and maintaining comprehensive knowledge of relevant procedures and legislation.

Skills

  • Scheduling and coordination
  • Performance monitoring
  • Customer communication
  • IT system management
  • Data reporting and analysis
  • Legislative knowledge
  • Administrative proficiency
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