Business Support Officer (SC6)
London Borough of Lambeth
Role
Who You Are
The ideal candidate for the Business Support Officer position is someone who can thrive in a fast-paced environment and adapt to changing organizational needs. You are highly organized, capable of managing complex workloads and meeting deadlines efficiently. Your excellent communication skills enable you to interact diplomatically and confidentially with a wide range of stakeholders. You demonstrate initiative and the ability to work independently, while always maintaining a focus on providing excellent customer service and making process improvements.
What the job involves
As a Business Support Officer, you will provide comprehensive, proactive business support to the organization, ensuring services meet statutory and legal obligations. Your responsibilities will include managing mailboxes, processing finances, maintaining IT systems, handling data storage, arranging meetings, and managing caseloads. You will support colleagues and service users, work across various teams, and assist in improving service delivery through innovative solutions. The role also involves embracing new technology and working to the organization's paperlite agenda.
Skills
- Efficient administrative support
- Proficient in IT systems and software
- Excellent word processing and literacy
- Ability to manage workloads and deadlines
- Problem-solving and initiative-taking
- Process improvement orientation
- Resilience and confidentiality
- Effective communication