Allocations & Lettings Officer

Who You Are The ideal candidate is well-versed in housing allocations and legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. You should have experience working with vulnerable clients and delivering high-quality housing advice. Critical to this role is the ability to work independently, manage workloads effectively, and maintain exemplary organizational skills.

What the Job Involves As an Allocations & Lettings Officer, you will allocate accommodation according to legal frameworks and local policies. You will manage processes for permanent housing placements, temporary accommodations, and private rented sector solutions to prevent homelessness. The role involves significant coordination with external agencies and internal teams to ensure accurate placements and efficient service delivery to clients facing housing challenges. You will also handle the processing of refusals, manage client interactions, and ensure compliance with housing-related legislation.

Skills

• Knowledge of housing legislation
• Experience in customer-facing roles
• High organizational skills
• Problem-solving abilities
• Effective communication skills