Business Support Officer LBS-005 (Admin & Clerical)
Southwark Council
Role
HR Administration Officer – Schools HR Service About the Role We are seeking an organised, proactive and highly skilled HR Administration Officer to join our Schools HR Service. This is a specialist administrative role providing essential support to schools and the HR team across a wide range of HR, recruitment and business support activities. This is a dedicated professional administration role requiring previous experience in HR administration, business support, finance administration and information management. The successful candidate will be confident managing multiple priorities, handling sensitive information and delivering high-quality administrative support within a busy environment. While the post sits within an HR service and provides valuable exposure to HR processes, the emphasis is on delivering high-quality administrative support. Key Responsibilities The HR Administration Officer will: Provide comprehensive administrative support to the Schools HR Service. Coordinate and administer recruitment processes, including advertising vacancies, arranging interviews, issuing correspondence and maintaining recruitment records. Process and monitor Disclosure and Barring Service (DBS) checks and ensure compliance with safeguarding requirements. Take accurate notes and prepare records of meetings, consultations and formal HR processes. Manage and process invoices, purchase orders and other financial administration activities. Support the administration and maintenance of HR systems, databases and records, ensuring information is accurate and up to date. Administer website content and updates for the Schools HR Service. Collate, analyse and present information from schools, surveys and HR activities. Produce reports, spreadsheets and documentation to support service delivery and decision-making. Respond to enquiries from schools and stakeholders, providing accurate information and escalating issues where appropriate. Support the coordination of training, events and communications as required.
About You To be successful in this role, you will have: Essential Experience Significant experience in an administrative or business support role. Experience of HR administration, recruitment administration or a similar function. Experience of managing financial administration, including invoices and purchase orders. Experience of maintaining databases, records and information systems. Experience of taking accurate meeting notes and producing clear written records. Experience of collating, analysing and presenting information. Experience of using Microsoft Office applications, particularly Excel, Word and Outlook. Experience of managing competing priorities and working to deadlines.
Essential Skills Excellent organisational and administrative skills. Strong attention to detail and accuracy. Ability to manage confidential and sensitive information appropriately. Excellent written and verbal communication skills. Strong data handling and information management skills. Ability to work independently and as part of a team. Customer-focused approach with the ability to build effective working relationships.