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Matrix Talent Pooling System

Planning Technical Support Officer (Grade 5)

East Hertfordshire District Council

16th July 2026 - 8th October 2026
£12.71 per hour
Wallfields, Hertford, SG13 8EQ

Role

Planning Technician (Contractor) – Local Government We are seeking an experienced Planning Technician to provide technical support to a busy Planning Service. The candidate MUST be experienced in the validation process of planning applications in a Local Planning Authority setting.  Working as part of the Development Management team, you will be responsible for validating planning applications, maintaining planning records, handling enquiries from customers and stakeholders, preparing correspondence, and supporting planning officers with case management activities. Key Responsibilities Validate and register planning applications. Maintain accurate planning records and databases. Respond to customer enquiries by telephone, email and potentially in person. Process planning documentation and consultations. Assist planning officers with administrative and technical tasks. Support the delivery of an efficient and customer-focused planning service. Support the role of the council in the digitization of some of its planning data (TPOs)

Requirements Experience of planning administration or development management processes. Good IT skills and experience using case management systems. MUST have knowledge/experience of UNIFORM Strong attention to detail and organisational skills. Excellent customer service and communication abilities. Ability to work independently and manage a varied workload.

Contract: Temporary / Contractor Location: Hybrid / Council Offices Rate: Competitive, dependent on experience.

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