Tribunal and Complaints Officer
Liverpool City Council
28th September 2026 - 21st December 2026
£41.83 per hour
Cunard Building, Water Street, Pier Head, Liverpool, L2 2BS
Legal
Role
Who You Are
A specialist with a proven track record in handling SEND complaints and tribunal processes, excellent mediation skills, and the ability to manage and update records effectively.
What the Job Involves
Reducing the number of complaints and tribunals within the SEND department by providing knowledgeable interim support to clear the backlog. This is a short-term placement requiring occasional office attendance for PC collection, induction, and possible other instances.
Skills
- SEND complaints and tribunal processes expertise
- Excellent mediation skills
- Information recording and tracking
- Record keeping