Estate Services Coordinator (PO1)

You are someone who is passionate about maintaining the highest standards of cleanliness, safety, and appearance in estates. You thrive in a leadership role, managing a diverse team effectively. You are a collaborative professional who works well with other teams and agencies to ensure excellence in service delivery for the community.

As an Estate Services Coordinator, you will lead a team of caretakers to ensure estates meet the highest standards of cleanliness, safety, and security. You will manage all aspects of caretakers' performance and provide supervision during weekends on a rotating basis. The role involves regular inspections of communal areas, addressing health and safety inspections, handling feedback and complaints, maintaining performance reports, and collaborating with various stakeholders to improve services. Additionally, you will oversee Tenant Management Organisations, work with Tenants and Residents Associations, attend meetings, and share ideas for service improvement.

• Leadership and team management
• Strong communication and interpersonal skills
• Good organization and problem-solving abilities
• Proficiency in IT systems and record-keeping
• Knowledge of estate management and health & safety regulations
• Ability to respond effectively to emergencies
• Aware of safeguarding requirements