Case Manager - Tenancy and Estates (Grade 13)

Who You Are

You are a dedicated and customer-focused housing professional with a passion for community service and a knack for managing residential properties. You excel in handling tenancy and estate-related issues and are adept at resolving complex situations within a dynamic environment.

What the Job Involves

As the manager of approximately 750 housing units in Taunton, your role involves maintaining and overseeing the housing stock to ensure quality living conditions. You will provide exceptional customer service by addressing tenancy and estate issues, conducting regular estate walkabouts, and managing complex cases as they arise.

Skills

• Property management
• Customer service excellence
• Problem-solving in complex cases
• Effective communication
• Organizational skills