Personal Assistant (L2Z2)

Who You Are

The ideal candidate for this role will be highly organised, resilient, and adept at managing conflicting demands in a fast-paced environment. You should bring:

• Substantial experience in providing high-level PA support at a senior level, ideally within local government or a similar dynamic environment.
• A meticulous eye for detail, ensuring accurate record-keeping and communication.
• The ability to handle difficult conversations and challenging situations with professionalism, staying calm under pressure.
• Exceptional customer service and interpersonal skills, building strong working relationships across all levels of the organisation.
• A forward-thinking approach, always seeking opportunities to improve workflows and adopt new technologies.
• A team player who supports colleagues and fosters a collaborative environment.

What the Job Involves

This is a collaborative role, requiring close cooperation with other Personal Assistants and Officers in the organisation to ensure that Directors’ time is managed effectively. You will oversee a wide range of duties, including managing diaries, correspondence, and meeting logistics, all while maintaining confidentiality and professionalism. Key responsibilities include:

• Diary & Inbox Management: Manage the Director’s calendar, coordinating meetings, events, and travel, and ensuring their time is optimally utilised.
• Correspondence Management: Handle sensitive and high-priority emails and communications, escalating urgent matters when needed.
• Meeting Support: Manage agendas, prepare and distribute papers, and accurately record minutes and actions.
• Process Improvement: Identify opportunities to streamline administrative processes and share best practices with the PA team.
• Strategic Alignment: Work closely with the wider team to ensure departmental activities are aligned with the Council’s strategic goals.
• Stakeholder Communication: Act as the main point of contact for internal and external stakeholders.

Skills

• High-level PA support experience
• Meticulous attention to detail
• Resilience and problem-solving
• Exceptional communication skills
• Proactive and innovative
• Team collaboration