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Matrix Talent Pooling System

Passenger Assistant Supervisor - Grade D

Plymouth City Council

19th May 2026 - 17th November 2026
£13.90 per hour
Ballard House, West Hoe Road, West Hoe, Plymouth, PL1 3BJ
Customer Service
Computer Literacy
Transport
Supervisory Experience
Driving licence
Health and Safety understanding

Role

Who You Are

You are an enthusiastic individual with supervisory experience, eager to assist the students of Plymouth in getting to school. You possess a can-do attitude, excellent communication skills, and a great sense of humor. Your experience in customer service and understanding of Health and Safety guidelines ensure you can work independently and effectively within the School Transport Team.

What the Job Involves

This role requires you to drive in and around Plymouth, supporting Passenger Assistants, which may involve accompanying them and students. You will handle queries from parents, schools, and operators, and complete Health & Safety forms and investigations. Your role may include other tasks commensurate with the grade, necessitating flexibility and a passion for variety, as each day will be different.

Skills

  • Full clean driving licence
  • Access to a vehicle for travel across Plymouth
  • Supervisory experience
  • Training experience, especially for Passenger Assistants
  • Understanding of Health and Safety policies
  • Customer service experience
  • Computer literacy (Microsoft packages, databases)
  • Ability to work on own initiative
  • Enhanced level DBS
  • A sense of humor

Desirable Skill: Experience with Special Educational Needs

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