Administrator (Scale 3)

Who You Are

You are an organized and methodical professional with proven experience in the administration field, preferably within children’s social care or a similar environment. You possess excellent IT skills, including proficiency with Microsoft Office, and you are adept at juggling priorities and deadlines in a busy and varied role. With strong interpersonal skills, you will handle high volumes of inquiries professionally and liaise effectively with clients, families, and partner organizations. Your literacy and numeracy skills enable you to draft documents and manage data accurately. You understand the complexities of working with vulnerable groups and prioritize confidentiality and sensitivity in your work.

What the Job Involves

This role involves providing a range of business support activities to assist Children's Social Care in fulfilling its statutory obligations. You will support service users' access to services, engage in activities that enhance partner organization collaboration, and handle various administrative tasks, including data collation and presentation, document preparation, meeting organization, and customer inquiries. You will also support specific projects and contribute to the effectiveness of the service by managing delegated tasks efficiently. The position requires a commitment to maintaining evolving personal and professional development and a dedication to upholding the values of Worcestershire County Council.

Skills

• Demonstrable administration experience
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to prioritize and manage workload
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Document drafting and data presentation
• Confidentiality and sensitivity in handling information
• Ability to work effectively in a team and with partner organizations
• Adaptability and problem-solving skills