Operations Assistant - Fulfilment - Multiple Roles Available
MSW
9th March 2026 - 31st July 2026
£24,784.50-£24,785
Basing View, Basingstoke, RG21 4HG
Screening Officer
Candidate Manager
Fixed-Term
Role
Security Watchdog is a leading UK provider of pre-employment screening and workforce background checks. We support organisations of all sizes - from major global brands to small businesses - by giving them the information they need to make safe and confident hiring decisions.
We’re expanding our Fulfilment team and are looking for detail-driven, process-focused people to join us in a range of roles across our Fulfilment team. If you enjoy structured work, hitting daily targets, and being part of a supportive, fast-paced team, this could be the perfect next step.
These roles play a key part in delivering background checks for our clients, following defined processes, maintaining accurate records, and keeping cases moving. They require strong communication skills, attention to detail, and comfort working with systems.
We’re expanding our Fulfilment team and are looking for detail-driven, process-focused people to join us in a range of roles across our Fulfilment team. If you enjoy structured work, hitting daily targets, and being part of a supportive, fast-paced team, this could be the perfect next step.
These roles play a key part in delivering background checks for our clients, following defined processes, maintaining accurate records, and keeping cases moving. They require strong communication skills, attention to detail, and comfort working with systems.
About the role
What you’ll do
• Process background checks accurately and efficiently
• Follow defined workflows and documentation requirements
• Record clear, concise notes of all actions taken
• Communicate professionally with candidates when needed
• Meet daily case-work targets
• Collaborate with your team to meet client and internal expectations
What you’ll bring
• Strong attention to detail and process orientation
• Great written and verbal communication
• Ability to manage your workload and meet deadlines
• Comfortable using systems to complete work
• A friendly, professional approach and strong team ethic
Why join us?
• Fully remote - work from anywhere in the UK
• Guaranteed hours during a fixed term period - 9am – 5.30pm, 37.5 hours per week.
• Supportive teams, daily/weekly check-ins and collaboration
• A chance to become a subject-matter expert in our screening processes
We’re hiring for several intakes
We have multiple start dates running through to June/July, so if this sounds like you, keep applying - we’d love to hear from you.
At Matrix, we celebrate what makes us unique. We are passionate about building and sustaining an inclusive and equitable working environment for all staff. If you require any reasonable adjustments to the recruitment process, do reach out to our HR team who will be happy to help - Matrixhrhelp@teammatrix.com.
This is a remote based role.
• Process background checks accurately and efficiently
• Follow defined workflows and documentation requirements
• Record clear, concise notes of all actions taken
• Communicate professionally with candidates when needed
• Meet daily case-work targets
• Collaborate with your team to meet client and internal expectations
What you’ll bring
• Strong attention to detail and process orientation
• Great written and verbal communication
• Ability to manage your workload and meet deadlines
• Comfortable using systems to complete work
• A friendly, professional approach and strong team ethic
Why join us?
• Fully remote - work from anywhere in the UK
• Guaranteed hours during a fixed term period - 9am – 5.30pm, 37.5 hours per week.
• Supportive teams, daily/weekly check-ins and collaboration
• A chance to become a subject-matter expert in our screening processes
We’re hiring for several intakes
We have multiple start dates running through to June/July, so if this sounds like you, keep applying - we’d love to hear from you.
At Matrix, we celebrate what makes us unique. We are passionate about building and sustaining an inclusive and equitable working environment for all staff. If you require any reasonable adjustments to the recruitment process, do reach out to our HR team who will be happy to help - Matrixhrhelp@teammatrix.com.
This is a remote based role.